
United Parcel Service sends the message that due to operating conditions, your package may be delayed message for different reasons. There is a possibility that the address you have provided is incorrect, which has delayed the package delivery.
Sometimes, the UPS delivery drivers will never pick up or drop off the parcels if you’re not in the office or home. The company then displays the “your package may be delayed” message on the mobile app. Besides, an incorrect city or street name can be another reason for receiving this message from UPS.
Did you change the address after the company confirmed the initial address? This is why UPS might have notified you with the “due to operating conditions, your package may be delayed” message. Incorrect or incomplete documentation is another reason for this UPS delivery issue.
Here we have mentioned all the reasons why UPS delayed your package delivery:
Top Reasons why United Parcel Service Shows the Due to Operating Conditions, Your Package will be Delayed:
If UPS informed you about the delayed package delivery due to operating conditions, there might be a technical issue. The company displays a new estimated delivery in such instances.
Some UPS couriers have an access code, which you must provide when placing the order. United Parcel Service won’t deliver the package if it provides an incorrect access code. Besides, this package delivery company imposes restrictions on certain items like firearms, weapons, alcoholic beverages and perishables.
UPS doesn’t transport restricted and prohibited items to the provided address. Thus, they won’t deliver such an item, and you will get the “package will be delayed” message. Unforeseen situations like roadblocks or natural calamities can be another reason for delayed delivery.
The good news is that no matter what has caused a delay in the package delivery, you can resolve it at any time. You only need to contact the UPS customer service representatives to fix the delivery problem. However, you must file a complaint for the missing package if the customer service team doesn’t respond or refuses to cooperate.
Do You Need the Tracking Number to Check the Delayed UPS Package’s Status?
Most people don’t know how to track the current status of their missing or delayed packages. Well, there are several ways to check the UPS parcel status. However, you must have the parcel’s tracking number; otherwise, UPS won’t display the status.
Don’t you have the UPS tracking number? Contact the merchant or shipper to know your package’s tracking number. Additionally, you can find the tracking number on the UPS receipt you received after making the payment.
Access the UPS website or app and log into your account with the correct credentials. Navigate to the “Package Information” section for your UPS tracking number. The UPS tracking number has 18 digits, starting with “1Z” and ending with your check digit.
The UPS tracking number won’t work until the trucks or vehicles pick up the parcels. This 18-digit number might not also work if the delivery person didn’t scan your package’s barcode.
How Can You Track the Delayed UPS Parcel?
Open a secure web browser from your mobile device and write “UPS tracking” in the search bar. Press the Enter button and click the UPS tracking page’s link. Locate the “Track by Reference Number” option from the home page.
Enter the UPS tracking number in the blank field and tap on the “Track” button. You might have to provide the UPS delivery type or other product details on the next page. United Parcel Service will display the delayed package’s status after verifying all the details you have provided.
Here are the other ways to track your delayed package’s current status:
1. Make Use of UPS My Choice
You can use UPS My Choice to check the delayed package’s status. It is a UPS service that helps customers to know about missing deliveries. Two membership levels are available for UPS My Choice – paid and free.
Consider using the free UPS My Choice version if you don’t frequently use UPS for product delivery. Create an account on this UPS service to track your delayed package’s status without the reference or tracking number.
Go to the “Follow My Delivery live map” section after signing in to your UPS My Choice account. You can check where currently your UPS package is. Reload the UPS My Choice page if you can’t see your delayed parcel’s status.
2. Access UPS InfoNotice
UPS InfoNotice lets you check the shipments with a unique number for a particular delivery location. You will find this reference number at the bottom of InfoNotice and right above the barcode. This number can be used to track your missing or delayed UPS packages.
UPS sends a message in InfoNotice if they can’t deliver the package to your address for some reason. Access the UPS tracking page from a browser or via the mobile app. Enter the 12-digit reference number from your UPS InfoNotice to know your delayed package’s status.
Can You File a Claim for Your Delayed UPS Parcel?
No! Filing a claim for your delayed UPS parcel won’t work, so you must file for a lost or damaged parcel instead. United Parcel Service delays the delivery when the package is lost in most cases.
Thus, you must follow these steps to get back your missing parcel:
- Open a web browser, write “UPS Claims Page” in the search bar, and hit Enter.
- Click the UPS’s claim page link and tap the “Log In” button.
- Create a UPS account if you are filing a claim for the missing parcel for the first time.
- Provide the required information, such as your UPS tracking number and current status.
- Select “Lost Package” as the issue that you wish to report.
- Tap the “Next” button after filing a claim for your UPS package.
- UPS will ask you to provide the documents that support your claim
- Double-check all the information you have provided and click the Submit button.
How Long Will United Parcel Take to Deliver the Delayed Parcels?
Many people start worrying about their parcels when they receive the UPS, which will delay the delivery due to operating conditions. United Parcel Service is exceptionally good at locating their customer’s parcels. They don’t drop the packages if the recipient isn’t home.
So, you can expect your package to arrive despite a delay. When will you receive the delayed UPS parcel? The company might take 1-2 additional days to deliver the package to your doorstep. Sometimes, it can take longer if UPS has delayed the delivery due to unforeseen circumstances.
For instance, due to severe weather conditions, UPS might take 1-2 weeks to deliver the parcel. The company also delays package delivery during the peaking shipping season. However, these instances are rare; most delayed UPS parcels take a few extra days.
Does United Parcel Service Delay the Package Delivery Due to Workforce Challenges?
Package delivery companies like UPS highly rely on their workforce during the peak seasons to efficiently handle order surges. It becomes difficult to meet the customer’s demands if only a few staff members are in the store.
Processing, sorting and delivering the packages seem challenging with insufficient workers. UPS tries to recruit new employees in such a crisis to ensure timely delivery.
The company always aims to reduce the chances of parcel delays by implementing effective employee retention strategies. So, don’t panic if you receive the parcel delayed message; wait for a few days instead to receive it.