Nike is quite popular these days. It is an American corporation that is engaged in design development, manufacturing, marketing and selling amazing footwear. The outlet provides a 30-day return policy to the customers. Henceforth, in case you want to buy something but, unfortunately, it does not fit, or it is of poor quality. Then, you can freely return the item.
If you go to their website, you will see that they have many special sports shoes. Also, they provide free shipping to the US and Canada. After buying any product from Nike, you only have 14 days in your hand from the date of delivery. But the days are different if you buy the product from Nike online store, the purchase date to return.
Either you can mail the product or even visit your nearest Nike store in order to return the item. These are the only two ways that will help you to deal with it. Also, for your information, the gift card of Nike cannot be returned or cancelled.
Basics Of Outlet Return Policy
People are quite familiar with Nike; the slogan ‘just do it’ can be recognisable around the globe. The products that they offer are clothes and accessories for particular types and activities. Also, they have 2 subsidiaries, Hurley and Converse. According to the Nike return policy, the customers buying products have 14 days from the delivery to trail in their original condition.
In case you are satisfied with the products, then you can place the order at full price. Even in the case of online, if you purchase any product and are not at all satisfied, then you can return them. But do you know this was not the case earlier? Many years ago, one could not return the item they were unsatisfied with.
It was a nightmare in the business world if a customer brought back an item without purchasing it from any specific brand. At present, Nike provides a trial policy that allows customers to shop online and return within 30 days. Well, this was a massive success. And over the years, they even offer 60 days window to return items purchased from online stores.
Process To Return At Nike
Customers can return the item either by visiting the nearest Nike store or by mailing the product to the address given on the receipt. Nike always carries their original receipt in order to check at the register. All sale items will be again checked against the receipt. In case any discrepancy is found, it might lead to a very big problem.
Through In Store
The only simplest way to return any Nike item is by visiting their nearest store and returning it. There are some points that you need to keep in mind while returning the item. We have sorted the points out there.
- You must carry your ID proof along with you.
- You need to complete the return within 30 days time period.
- The product must not be torn or worn. It must be in its original form.
- Do not forget to take the purchase proof.
- Make sure not to wash your item.
- The packaging must be in proper order.
Through Mail
In case you want to return an item, you need to know the best way to return the mail. We have pointed out the process for easy understanding.
- First, you need to place the item in the shopping box.
- Attach the return label to the box.
- You need to choose the UPS location and then drop the item.
Make sure that you keep these points in mind, or else there is a high possibility that the return request of the product will be cancelled. Though you might find a trial run offer with certain conditions, you still need to know that returns are not completely risk-free. You must know the right terms and conditions.
Nike Other Policy
There are certain policies that you need to discuss, like the refund policy and the exchange policy, along with the exception one. We have given the guidance so that you have a clear picture.
Refund Policy
There are certain conditions of Nike for which they will accept the return. In the refund policy, we will discuss these points. The refund policy will proceed within 2 to 10 days after completing the return process. You will get an email confirmation that lets you know about their approval. The refund process will be similar to the purchase one. Just carry the receipt with you. In case you don’t have the receipt, then you will get store credit on the current price.
Exchange Policy
If you decide to return any item, you get the choice of either a refund or an exchange for the item. Yes, Nike has provided its customers with an exchange policy. Thus, in any case, if there is any problem, you can easily replace it with another item. You just need to let them know that you are not satisfied with the product or that the product does not fit. For instance, if they accept the refund then you can freely purchase another one.
Their main goal is to make the customers happy, but there must be an end to it. In certain situations or circumstances, they prevent the customer from offering a return or cancelling the order. All the information must be given where it has been mentioned that for certain conditions, the return policy cannot be accepted.
Conclusion…
After going through the above statements, we are sure that you must be clear about Nike’s return policy and even the refund and exchange policy. To make sure that you understand smoothly, we have given it in a pointed form.
Even during the covid, many companies had a lot of struggles. But Nike was the one that took charge. They work really hard and make sure that everyone is safe and sound. They use strict policies even among the workers, like covering mouths, wearing gloves, etc.
