Michaels is a reputed name in North America’s arts and crafts supplies and additional home decor. You might have purchased something from Michaels, but it hasn’t turned out satisfactory as expected. What are Michaels craft store return policies?
If you think of the same question right now, then don’t worry because Michaels offers generous return policies. Overall, Michaels now offers a 60-day window for returns, where it used to be 180 days. However, you will find some exceptions. Let’s find out more about Michael’s refund policies in this guide.
What is Michael’s Refund Policy?
In general, Michaels provides its customers with a 60-day return policy. On the other hand, the store demands the respective return receipt of the purchase. Can I take advantage of the Michaels return policy without a receipt?
Yes, that’s possible too. However, you must follow a few guidelines to return purchased products to Michaels. If you have something to return to Michaels, contact Michaels’ staff at the Customer Service Desk. They will issue you a return or exchange receipt.
Now, the receipt mentions terms and conditions for returning items such as arts and crafts supplies, framing, home decor, and more. Additionally, you should carry an ID to ensure you are the one who made the purchase. This also guarantees that you haven’t shoplifted anything from Michaels.
Next, the issued return receipt determines if the item was purchased or shoplifted once an affiliate uses the information from the receipt. Let’s check in detail what exactly happens when you want to initiate a return with or without a receipt:
Michaels Return Policy with a Receipt
Be it an in-store or mail purchase, Michaels lets you return the item within 60 days from the date of purchase. In addition, the item must be unused, new and wrapped in its original packaging. Otherwise, it doesn’t satisfy Michaels return policy no receipt or with receipt norms.
Have you purchased something from Michaels.ca or Michaels.com? You can easily return this if you aren’t satisfied with the product. Here’s what you have to follow:
- Call the customer support team of Michaels.
- Next, their agent will generate a shipping label for you.
- You will receive the shipping label via your email address.
- Print the shipping label and stick it to the package you want to return.
- Then, you must drop off the package at your closest Purolator location.
Michaels store will receive the parcel and process the refund. What guidelines should you follow to return something you bought from a Michaels store? Here’s what you have to do when you wish to return store-bought supplies at Michaels:
- Ensure you carry the original receipt when you walk into a Michaels store for a return.
- Next, talk to the executive at the customer service desk.
- They will provide you with a form that you have to fill out. You must enter your name, phone number, etc. and sign it off.
- Michaels generally offers refunds in the original mode of payment unless you used a gift card to make the purchase. In that situation, Michaels will issue you a Store Return Card.
Michaels Return Policy Without a Receipt
Have you lost the original receipt of the purchase? If yes, then you must go through the guidelines mentioned below. So, check out how to initiate Michaels return policy without a receipt for via-mail and in-store purchases:
- You can’t return sample products to Michaels without purchase receipts.
- This applies to a return when you don’t have a confirmation email or packing slip.
- You must also walk into a nearby Michaels store to return the product.
- Remember to carry your photo identification and talk to the executive at the customer support desk.
What types of IDs are considered valid at Michaels stores? Well, you can carry any of these below-mentioned choices:
- Passport
- U.S. Military ID
- U.S. state-issued ID
- Canadian Provincial ID
- Driver’s license issued by U.S., Canadian, or Mexican government
In the case of a return without a receipt, you might receive a refund depending on the current sale price. Otherwise, there will be a 20% deduction from the item’s regular price.
What about Michaels Refund Policy?
You can expect refunds to be credited using your original mode of payment. For example, Michaels store will refund you through your credit card if you paid via the credit card. On a contrary note, you will get cash as a refund if you purchase a debit card.
Michaels stores can also issue you a Store Return Card if you used a gift card or receipt to purchase the item you want to return. However, you may get a partial refund as Michaels store will deduct the exact tax amount from the price.
According to Michaels return policy, the store might deduct shipping and handling charges from the refunded amount if applicable. So, check out the entire return and refund policy of Michaels to learn whether your purchased products are eligible for a return.
Currently, Michaels doesn’t offer any kind of exchange. You can only return purchased items if they are within the terms and conditions of a return.
Exceptions to Michaels General Return Policy
Remember, not every product is eligible for a return at Michaels. Here are some points that you should keep in mind for Michaels return policy:
- You can return Cricut products only if you haven’t opened them and the receipt is present.
- Customers can’t return products to Michaels if they are damaged.
- Generally, you can’t return Gift cards or Prepaid Cards. Additionally, they are not eligible for an exchange otherwise required by law.
- You can’t return items bought in a clearance sale effective November 27, 2022. Michaels doesn’t take responsibility for the quality of products with ‘Final Sale’ stamps.
- Furthermore, you can request a custom framing rework within 14 days of pickup and at the same store.
- Classes are refundable up to the beginning date of the class. And, it can be done at a store only.
Third-Party Purchases
Can you take advantage of Michaels return policy if you have bought Michaels items from a third-party online vendor? You can initiate a return online by choosing the order under your account. Next, you need to select the ‘Create a Return’ option.
You will get a pre-paid UPS Shipping label that you can adhere to the Michales package. Then, you can directly return it to the seller.
Final Words
Michaels offers a straightforward return policy valid for up to 60 days of purchase. Additionally, keeping receipts safe is better if you want to initiate a Michaels return policy. However, the purchased item should not be used or damaged.
On a related note, items bought in clearance sales are not eligible for return or exchange. Visit Michaels stores if you have specific questions about return or exchange policies.