Levi’s is popular for its mind-blowing denim collection and trendy apparel. On top of that, Levi’s offers generous return and exchange policies to make your shopping experience bump-free.
For example, you can return items purchased at Levi’s to the store if dissatisfied with the quality. Indeed, Levi’s store return policy is quite straightforward. So, you can initiate a return after learning the whereabouts of this brand’s return policy.
This guide will debunk Levi’s return policy for you so that you can return eligible items in the right way. Let’s get started.
Levi’s Store Return Policy: The Highlights
How long does Levi’s accept returns? Generally, customers should return any bought item within 60 days of purchase. You can return those items to Levi’s store regardless of how you bought them. However, you can purchase merchandise from Levi’s from the following locations or options:
- One of the Levi’s stores
- Online or levi.com
- Otherwise, retail outlets
Another best part of Levi’s store return policy is that sometimes you can return items labelled customised or final sale. Most brands don’t return purchases if they belong to a final sale. On a related note, Levi’s lets you return items using multiple methods. Hence, you need not be worried about returning your purchase and getting your money back from Levi’s.
Possible Methods of Levi’s Return Policy
How do you return items to Levi’s? We have you covered if you consider returning purchased items to Levi’s. Should you just drop them off at any of the Levi’s stores? Let’s check out how you can return your purchases to Levi’s:
In-Store Returns
Have you bought anything from Levi’s stores or online Levi’s store? Whatever your purchase source is, the lucky thing is that you can return them at any store of Levi’s. The only requirement is that the store is in the same country.
Hence, locate Levi’s store near you to return the item. Additionally, keep the respective receipt handy. Don’t forget to check the return hours and address of the selected Levi’s store before visiting. You can walk into Levi’s store and ask a customer support representative to accept the return.
Once you return it, the store will refund you most suitably. However, in-store returns are free of cost. Moreover, you must return items within 60 days of purchase. If you used Afterpay to purchase the item you want to return, talk it out with the store staff for a hassle-free return.
Happy Returns Initiative
Are you looking for a quick and eco-friendly way for Levi’s store return policy? If yes, then Happy Returns can be the best choice for you. This is a painless and convenient return procedure; you can locate thousands of return locations from Levi’s.
However, Happy Returns requires a charge of $7.50 as a return processing fee from customers. If you are a Red Tab member, then it’s free for you. How do Happy Returns work, by the way?
It’s simple as Levi’s has arranged many Happy Returns locations where customers can simply drop off unsatisfied items. The most amazing fact about Happy Returns is that you need not pack the item in its original packaging. You don’t have to generate a shipping label to return the purchased item.
Once you return your item, the refund starts getting processed. You are likely to get the refund on the same day. However, it can take up to 10 business days to receive your refund, depending on your original payment mode. Here’s how you can return an item using Levi’s Happy Returns:
- Navigate to Levi’s Happy Returns website on your computer.
- After that, input the order ID and your email address.
- Hit the option that says, ‘Start Your Return’.
- Next, choose the item(s) you want to return and explain why.
- Submit your request, and you should receive an email for further steps. Additionally, the email should have a QR code.
Finally, you must bring your item to a Happy Returns counter and return it accordingly. Remember, you can’t return more than 10 items without generating a QR code.
Return via Mail
Can you return Levi’s purchases through the mail? Yes, Levi’s accepts returns via mail for online orders. Therefore, you can’t return in-store or outlet purchases via mail. In addition, gift wrap charges, handling and shipping fees, etc., are non-refundable.
Let’s check out how you can mail your return to Levi’s:
- Open up a web browser on your computer and go to the official returns and exchange webpage of Levi’s.
- Then, provide the order ID along with your email address.
- Click the Start button and choose the item that you want to return.
Next, 3 options will appear on the screen, and they are:
Go Printless and Boxless
The option ‘Go Printless and Boxless’ will generate a mobile return code for the returning package. Indeed, this option is helpful when you lack a printer to print a shipping label. You can just take the package to a FedEx store; they will take care of the shipping label and return it.
Print a Return Label
This specific option called ‘Print a return label’ will allow you to generate a shipping label. Moreover, you need to pack the item in its original packaging. Ensure that you wrap the package well and that it doesn’t come out during return shipping. Don’t forget to stick the shipping label to the returning package, which should be visible. You can drop the package at the closest USPS or FedEx store.
Home Pickup
As an alternative, you can choose Home Pickup. However, you must generate a shipping label in this method and pack the item as it was. Adhere the shipping label to the package.
Next, you must schedule a date and time for the carrier to pick it up from your location. This facility is available from 9:00 a.m. to 4:00 p.m., Monday to Friday. After that, the carrier will pick up the package in return for a charge of $8.95 and return it to Levi’s.
No matter which Levi’s return via mail process you select, you can’t cancel any return once you initiate it. In addition, you will get a confirmation email as soon as Levi’s receives your return package. Returns are free of cost for Red Tab members. If you are not a Red Tab member, you must pay a return processing fee of $7.50.
However, you may not have to pay a charge if you have received a faulty or incorrect item. Or, you won’t be charged if you ship an item in the same package as a product you’re sending in for an exchange. Remember that Levi’s may take up to 15 days from receiving the return package to process the refund.
Importantly, you will receive the refund from Levi’s original payment method.
Levi’s Exchange Policy
Fortunately, Levi’s lets you exchange your purchases within 60 days if anything goes wrong. However, the following 2 criteria must be met to initiate an exchange at Levi’s:
- The merchandise should be unworn and unwashed.
- Tags should be intact with the item.
You can return that item if you can’t find a suitable match for an exchange. After that, the store will issue you a full refund. Well, customised and final sale products might be non-exchangeable. Additionally, Levi’s stores issue store credit only for all returned merchandise.
Can You Return Anything Levi’s without a Receipt?
Levi’s requires you to present the corresponding receipt or order ID while requesting a return. Otherwise, Levi’s store return policy won’t be applicable, and you can’t return your purchases. Hence, keep the purchase receipt handy. Even if Levi’s accepts your return without a receipt, they will give you store credit.
