GameStop is a 100% reliable website with high-end consoles, electronics and the latest video games. However, after checking the customer reviews, many have questioned this retail store’s legitimacy. Most consumers have given 3.14 stars to GameStop after purchasing the products.
It has received 15th ranking among the other console or game trading sites on Sitejabber. Most customers are satisfied with the products they bought from GameStop. However, many of them stated that they were dissatisfied with the purchase.
The mixed reviews about this gaming merchant retailer create confusion among potential buyers. Do you want to know whether GameStop is a legitimate or a scam store? Then, you must check certain factors to know this site’s legitimacy. For instance, you must check whether the GameStop site uses HTTPS.
The payment gateway the site uses to accept the customers’ payments. The absence of secure payment methods proves that the site is fake. Sometimes, hackers use unsecured and unprotected payment methods to breach the customers’ bank details. So, be extremely careful when buying gaming devices from an online site.
Here are the reasons why we think GameStop is a legitimate retail company:
Top Reasons Why GameStop is a Legit Gaming Merchandise Retail Store:
You must have checked if GameStop has a website to check its legitimacy, but that’s not enough. Many scam stores create sites to deceive customers. Thus, it can’t be the only factor determining whether GameStop is a legitimate store. 1 in 10 buyers fall victim to a scam or fraud shopping site.
So, you must check the following factors to identify whether GameStop is legit or trying to scam you:
1. Check their Site’s Address Bar and URL
Start with the GameStop site’s address bar to know its legitimacy. Online predators often use a URL close to the real site’s URL, but they look different. Look for spelling errors in this retail company site’s URL. Besides, you must check whether the site starts with “https://” or has a lock symbol in the address bar.
If the GameStop site starts with https or has a padlock icon, then it is reliable. The site owner uses an SSL certificate to protect the customers from hackers. Your payment information or other sensitive data will remain safe for GameStop. So, you don’t have security or safety concerns when using GameStop for buying consoles or games.
2. It Must have a Secure Payment Option
Legit shopping sites use secure online payment methods to protect the buyers’ account details. Most reliable shopping sites accept PayPal payments, credit or debit cards and gift cards. GameStop also lets customers pay with PayPal and gift cards.
Thus, you don’t have to link your credit card when paying for video consoles or electronics on GameStop. Using PayPal or gift cards is the best solution to avoid sharing your account details.
Moreover, customers can buy games with PayPal without sharing their details. Don’t have a PayPal account? Is your existing PayPal account causing transaction issues? Consider purchasing the GameStop items with gift cards without going to the retail store.
3. A Genuine Refund Policy
Leading shopping stores like Amazon or eBay follow a generous refund policy. The presence of the return or refund policy helps customers to understand the site is legitimate. GameStop has an excellent 30-day returns policy for defective items.
If you buy a console or electronics from this site and it’s defective for less than a month, they will refund the full amount. Customers with new items must return them within 15 days of the purchase. Unopened products only qualify for in-store or online returns at GameStop.
Moreover, they exchange defective products if you return them within a limited time. Customers can exchange the pre-owned defective hardware within 30 days of the purchase.
Did the PC or monitor you bought from GameStop have damaged parts? Contact the manufacturer directly about a refund or exchange instead of calling GameStop.
The manufacturer’s contact information can be found by calling GameStop customer service representatives. If an identical product is unavailable in the GameStop store, the associates will offer you a store credit.
4. Verify GameStop Site’s Trust Seal
A trust seal is another factor that helps shoppers to determine the site’s legitimacy. You might be familiar with the security seal. It looks like a small badge displayed on the online store’s site. Trust seals also show the organisation’s identity information once you click on it.
So, open the GameStop site and check if it has a trust seal. If yes, then they prioritise cybersecurity and customer safety. Tap on the trust seal, and a new web page will open that verifies the GameStop site’s authenticity.
5. Check GameStop’s Social Media Presence
Most legit shopping sites have linked their business accounts to social media platforms like Facebook or Instagram. If you see the social media link on the GameStop site, click on it. Then, check if it directs you to their social media channels.
GameStop has 2.1 million followers on Instagram and 6.5 million subscribers on Facebook. Moreover, this retail company has over 12 million followers on LinkedIn. Such many followers indicate GameStop is a legitimate store, not a scam.
6, Access Google Transparency Report
Google’s safe browsing technology helps billions of people to identify unprotected and fake websites. Warnings for unsafe websites appear on the browser and Google search engine. Potential video game or console buyers can also paste the GameStop site’s URL to verify its legitimacy.
Open Chrome and write Google Transparency Report in the search box. Click the Search icon and access the Google Transparency Report page. Navigate to the “Site Status section and locate “Check site status”. Open the GameStop site in another tab, copy the URL and paste it in the Check site status box.
Google Transparency Report will display the No unsafe content found message. However, a site’s safety can change if infected with a virus or malware. So, you must check the GameStop site’s status to see if it’s legit.
What Does Customer Say about GameStop?
Scam websites create fake customer reviews to prove their authenticity. However, legit shopping sites like GameStop don’t generate fake customer reviews. Potential buyers will find 100+ GameStop reviews in online communities like Trustpilot and Sitejabber.
Here are some of the customer reviews about the GameStop store:
“GameStop is a one-stop destination for buying the latest gaming items. I have ordered a Sony DualSense wireless controller for the PS5 from their store. They offer gaming devices at a decent price.”
– Pam Marie
“I had a great shopping experience with GameStop. I have purchased a couple of items from this retail store. The last item I bought from them is the God of War Ragnarok game. Ordering games from their site is pretty easy and convenient”.
– J C Morgan
“They delivered my PS5 console 2 days earlier with standard shipping. I am extremely satisfied with GameStop’s customer service. The customer service representatives helped to fix the PayPal payment issue. I would buy the next gaming device from their store.”
– Lauren James
Is it Safe to Shop from GameStop?
Customers can buy collectables, consoles and video games from GameStop without compromising their device safety. It doesn’t contain viruses or malware and won’t bombard your PC by showing random ads.
Moreover, this retail store offers discounts on pre-released games. GameStop also offers high-end and durable USB cables, AA batteries, flash drives, light bars and wall panel lights at an affordable price.
Do you want a medium-sized desktop streaming light? Access the GameStop site, go to the search bar and write the product name you’re looking for. Pay for the item with PayPal or a gift card without security concerns.
