Oculus Quest is one of the popular news stories these days. In case you are interested in stepping into a new virtual world, then you must definitely download the game first. However, many users have reported that they are experiencing a black screen issue.
Due to this issue, the screen will completely turn black. Even though Quest 2 is on, nothing is happening. In most cases, the Oculus log appears before the screen completely turns black.
It might sound a bit scary, but its solutions are too easy to fix. But, before you need to know the cause of the black screen issue, this is the first step in fixing the issue.
Cause of the Oculus Quest 2 Screen Black Issue
There are many causes behind the Oculus Quest 2 screen black. One of the most common causes is a low charge. This is stopping it from turning on properly.
Other causes are corrupted firmware, interrupted updates etc. In the worst scenario, hardware issues can be the cause of the problem.
We have discussed a few fixes that will help you in resolving the issue:
Fixes of the Oculus Quest 2 Screen black
These are the solutions that you can try to fix the issue. You don’t have to put too much effort just follow the attempts. The fixes are quite easy, so you can do it yourself.
- Use the Controller to Open Quest 2
The one method that can be the cause of the black screen is when the main menu glitches out. Thus, the headset loses track of the controllers. You might have taken off the headset while it is still on.
Now, in such a situation, while putting it on the head, you need to press the Oculus symbol on the right controller and try entering the main menu. You can also press the menu button on the left controller which will solve the issue.
- Check the Battery and Charge the headset
One of the most common issues is a power drain out. This is the reason why the headset might experience such flaws. Though Quest 2 will inform you about the default when you attempt to turn it on. It will display the empty battery on the screen, which signifies the battery has drained out.
You just have to connect Quest 2 to the charger. Remember you cannot use a different charger as it might damage the headset. If you notice that the headset is charging, then try turning it on and check if the issue has been resolved or not.
- Go to the Oculus App on your Phone
First, you need to log in to the Oculus app with the help of your phone, and it must be connected to your headset. You can only run the app if the app can see Quest 2. When the game launches, check if the headset is still showing the black screen.
- Reboot
Hard reboot can be the best solution to fix the issue. You just have to press the Power button for at least 10 seconds. This can be the solution to a lot of problems.
Thus, this will definitely help you to fix the issue. In case you cannot hard reboot, go for just booting by using the bootloader menu.
We have provided the steps below:
- First, you need to hold the Volume and Power button for a minimum of 10 seconds.
- Now, using the Volume button, you need to highlight the Boot device.
- Finally, press the Power button to reboot Quest 2.
- Charge the Headset for 30 minutes while Powered On
Updating Quest 2 can be a little time-consuming, like updating the battery. In such a situation, you don’t need to check if it is charging, just put it on charge for at least 30 minutes.
After that, when you turn it on, let the charge be completed before unplugging it if any updated information displays. You can also update Quest 2 on the Oculus app and whether the headset is connected. We recommend updating Quest 2 annually.
- Proximity Sensor
You must be aware that there is a sensor between the lenses, and this is known as the proximity sensor. These are used to turn on and off when you put on the headset. But, sometimes, due to bugs, things can get worse.
In a situation where the black screen displays, but the sound is still there when the controller moves around – You need to understand there is something wrong with the proximity. The third-party VR accessories can also be the cause of the black screen.
The third-party accessories will interfere with the proximity sensor. In such a situation, you need to remove the third-party accessory to fix the issue.
If this is not creating the problem, in such cases, cover the proximity sensor using the thumb and see if the black screen has been resolved or not. You can also clean it with the help of a microfiber cloth that will help you in cleaning the lenses. If the headset still generates the problem, then see if there is any gap or not.
- Factory Reset
Factory reset should be your last attempt. Try all the above methods; if none of the methods works, then try the factory reset method. The steps are given below:
- You need to press the Volume and the Power button together for at least 10 seconds.
- Now, with the Volume button, try to highlight Factory reset.
- Finally, press the Power button.
- Update the Firmware
Bugs can also be the cause of the error. Trying to update the firmware can also help you to fix the issue.
The steps are given below:
- First, you need to put on the Oculus headset.
- Now, on the right controller, you will see the Oculus button, press it.
- Then, from the Menu, select the Clock Icon.
- Followed by selecting Settings and then System.
- You will reach the Software Update. And from the top, select the Update option.
Conclusion…
These are the 7 ways that will help you to fix Oculus Quest 2 screen black issue. Follow the steps as instructed. In case none of the given fixes helps you, then there is a high possibility that the error is associated with the hardware. So, it would be better to repair the hardware.