You’ve got your brand new AirTag, but it’s not connecting as it should. That ‘not reachable, move around to connect’ error message is appearing recurringly, isn’t it? Don’t worry, we’ve got your back.
In this guide, we’ll walk you through simple to advanced fixes to get your AirTag working. We’ll even show you how to prevent future connection issues. So, let’s dive in and sort out that pesky AirTag error together.
Understanding AirTag Connection Errors
Often, you’ll encounter connection errors with your AirTag when it’s not within the effective range of your device. Understanding the AirTag technology basics can help you troubleshoot these issues.
Essentially, AirTags uses Bluetooth to communicate with your device. If you’re out of range, your device can’t ‘see’ the AirTag, causing a connection error. Walls, large objects, and even your body can interfere with the Bluetooth signals.
Moreover, a low battery can also cause connection errors. So, if you’re getting a ‘move around’ error, it’s often because the AirTag is either too far away, obstructed, or its battery is low. Understanding the reasons behind these connection errors is the first step in solving your ‘AirTag not reachable’ issues.
Basic AirTag Troubleshooting Steps
To troubleshoot your AirTag’s connection issues, you’ll first need to ensure it’s within range of your device. Remember, the AirTag’s connection range is significantly affected by the environment around you. If you’re too far away, your device may struggle to find the AirTag.
Now, follow these steps and it should help resolve your connection issues.
Step 1: Check if there’s a software update available for your iPhone, as this can improve AirTag compatibility.
Step 2: Consider your AirTag battery life. If it’s low, the AirTag mightn’t be reachable. To check, open the Find My app, select your AirTag, and look at the battery level. If it’s low, replace the battery.
Step 3: Confirm that your device is compatible with AirTag. So, ensure that it is running on iOS 14.3 or later.
Advanced Fixes for AirTag Errors
If you’ve followed the basic troubleshooting steps and your AirTag still isn’t connecting properly, it’s time to delve into some advanced fixes. These steps involve a bit more technical knowledge, but don’t worry, we’ll guide you through it.
Go through the steps as mentioned below:
Step 1 – Error Code Interpretation: Understand what your device is trying to tell you by deciphering the error codes.
Step 2 – Firmware Update Solutions: Keep your AirTag updated with the latest firmware to ensure optimal performance.
Step 3- Resetting your AirTag: Sometimes, a complete reset might be necessary to fix the error.
Step 4 – Checking compatibility: You need to ensure that your device and iOS are compatible with the AirTag.
Step 5 – Contacting Apple support: If all else fails, reach out to Apple’s customer support for assistance.
How to Reset Your AirTag Device?
After understanding your device’s error codes and ensuring firmware is updated, you might find it’s time to reset your AirTag. The AirTag factory settings can provide a fresh start if your device isn’t connecting or behaving as expected.
To start the pairing reset process, first unpair the AirTag from your Apple device. Then, flip your AirTag over and remove the battery cover. Remove and reinsert the battery, then listen for a sound signaling it’s reset. Upon hearing this, you’ve successfully reset your AirTag to factory settings.
Now, try reconnecting it to your device. If the error persists, contact Apple support. But, in most cases, resetting your AirTag should help resolve any connectivity issues.
How to Prevent Future AirTag Connection Issues?
In light of your recent AirTag reset, you’re likely interested in avoiding similar connection issues down the line. Here are five connection maintenance tips to ensure a smooth AirTag experience:
- Always keep your device’s Bluetooth turned on.
- You must regularly check for and install Airtag Software Updates.
- Keep your AirTag and iPhone close together or within the recommended range.
- Don’t allow the battery of your AirTag to get drained completely.
- You must ensure that your iPhone’s iOS is up to date.
Conclusion
So, there you have it. If you’ve been annoyed with an ‘AirTag not reachable’ or ‘move around to connect’ error, these tips should have you back on track in no time. Remember, start with basic troubleshooting, then move on to advanced measures if necessary.
Don’t forget to reset your AirTag if all else fails, and you must implement the required steps to prevent future issues. With a bit of patience, you’ll have your AirTag running smoothly again.