The PS4 might display a black screen when connecting it to the TV or monitor. Users might experience this glitch while trying to turn on their console. Some noticed a black screen while accessing specific game applications.
If you have encountered this PS4 error, don’t worry! There are many ways to overcome this complicated technical error.
The PS4 screen might turn black due to many reasons. A hardware defect could trigger the problem in this high-end gaming console. This screen issue might occur due to corrupted or missing system files.
Besides, PlayStation 4 might generate this screen error of faulty cables. Whatever the reason behind this issue, you can fix it all by yourself.
Now, let’s get to know about the causes and solutions for the PS4 black screen error:
Why is the PlayStation 4 Showing a Black Screen?
A defective monitor can cause the PS4 black screen issue. This error could occur if you connected the gaming console to a damaged HDMI port. An incompatible software could prevent the device from displaying anything on the monitor.
Besides, the HDCP feature could trigger this problem in the PS4 controller. The display won’t have any images if the PS4 has a damaged hard drive. Thus, you must check the device’s internal hard drive condition. Replace this faulty unit with a new one to resolve the PS4 black screen issue.
Troubleshooting Tips for Playstation 4 Black Screen Error
Determine the cause of the black screen issue before trying out any solution. Otherwise, you might damage the gaming console by using incorrect fixes.
Most PS4 users experienced this problem either with a faulty cable or port. Thus, if you find any sign of damage in the PS4 ports, repair it immediately.
Here are some effective solutions which can fix the PS4 black screen issue:
Restart the PlayStation 4
You can resolve the screen glitch by restarting the gaming console. Press and hold the PS4’s “power” button for at least 10 seconds. Release the button when you hear a beep sound. Wait for at least 40-45 seconds and press the controller’s “PS” button.
Hold the “Power” button to restart the gaming console. Did you receive a power-related warning message on the monitor? Click “Yes” and try to access any game that is installed on PS4 and check if the error is solved.
Power Cycle the PS4 Console
Power cycling the console can eliminate the black screen of death issue in minutes. It will drain out the remaining energy from the PS4.
To proceed, you must first press the controller’s “Power” button. Release the button after 10 seconds when you hear two beeps from the device.
Disconnect all the power cables from the console, monitor or TV. Press the PS4 controller’s “Power” key for at least 25-30 seconds to drain the residual power.
Wait for at least 3-5 minutes and reconnect all the cables. Connect the PS4 controller to the monitor or Smart TV and play the game without screen glitches.
Try to Use another HDMI Cable
HDMI cables can wear out over time due to overuse. Thus, if the PS4 has a frayed cable, consider replacing it immediately. Connect a new HDMI cable to the PS4 and TV port and check if that solves the black screen error.
However, if you are experiencing a screen glitch, the problem lies with the HDMI port. Reconnect the cable to another port to eliminate this PS4 error.
Disable the HDCP Feature
HDCP is an anti-piracy technology which deters hackers from copying PS4 content. However, it can cause black screen errors in the gaming console.
Thus, it will be better to disable this feature to fix this complicated issue. You will need an external display to turn off PS4’s HDCP.
Turn on the gaming controller and access its “Main menu”. Go to “Settings” and double-tap on “System” when the next window opens.
Locate “Enable HDCP” from the menu and uncheck this option. Turn off the PS4 console and the external display afterwards. Restart the controller and connect it to the old display and check if you encounter a black screen error.
Enable Safe Mode to Change Resolution
This solution will only work if you get a black screen on PS4 in specific apps or games. Connect the gaming controller to a compatible display and wait for a few minutes.
Turn off the PS4 by pressing its “Power” key. Wait for at least 10-15 seconds and press the Power button until you hear a beep sound.
Connect the PS4 controller to the TV via a USB cable. After that, press and hold the PlayStation button to enable the Safe mode. Choose “Change Resolution” and press the “X” key afterwards.
The PS4 controller will restart automatically after a few minutes. Choose the correct video output resolution for the console. Open the game or app where you were experiencing the black screen error.
If the error persists, you might have selected an incorrect resolution. Opt for the right PS4 resolution to overcome the black screen error.
Reset the PS4 Controller
You might notice a black screen after connecting the PS4 to or monitor due to misconfiguration. Thus, you must reset the console’s settings to resolve this issue.
It is pretty easy to restore the PS4’s previous configuration. Press the device’s “Power” button and hold it for 10 seconds until you hear the beep sound twice.
Connect the gaming controller to the monitor via a USB cable. Press the PlayStation button to get into Safe mode.
Additionally, you must select “Initialise PS4” and press the console’s “X” button. Go through the instructions that appear 0on the screen to reset the PS4 to its factory settings.
Choose the correct video and audio output for the PS4 and display. If you notice a black screen, the storage might be causing this issue. Remove the unwanted game files from the PS4 in such instances to eliminate the issue.
Check the Console’s Internal Hard Drive
Internal hard drive malfunction can generate the black screen error in PS4. Thus, you must check whether this storage unit is working properly.
Did you receive the “Checking system storage status” message after turning on the PS4? It indicates something is wrong with the internal hard drive. Replace the damaged internal hard drive with a new one to overcome the issue.
Repair the PlayStation 4 from an Expert
Sony’s PlayStation 4 can last approximately for 4-5 years. After that, you might experience complex technical issues while using the device. Thus, if you have been using the console for more than 4 years, consider replacing it. However, if you have recently bought the PS4, repair it with an expert.
Is the PS4 still under warranty? Then, look for a service company that can repair it without spending costly expenses. However, you must first check if the PS4 has any faulty parts before taking it to the repair shop.
The black screen error could occur due to damaged PS4 ports. You can repair faulty ports with D-I-Y hacks easily. If you fail to detect the cause of the issue, contact a professional technician immediately.
