The blue screen error on your LG G3 has various possible causes and hence several possible solutions. So, you might need to try out various fixes in each case depending on what caused the error. In any case, you can usually troubleshoot this issue by yourself unless there is a hardware problem.
The steps given below should help you if you are looking for a solution to the blue screen error. You probably would not need to get a professional solution if you tried all of these fixes. So, you might want to give them a try before reaching out to the nearest service centre.
Why Do You See the Blue Screen on Your Android Device and How to Fix it?
The error you are facing might only be a temporary one in many cases. It might also have something to do with the battery or SIM card. You may have to update the operating system or reset the device for an effective solution.
Here are all the viable fixes you can try out for the LG G3 blue screen problem:
Restart the Device
A restart can fix a wide range of issues with your Android device, as you might know. So, you might want to try this step first to get an immediate solution. In this case, you must perform a forced restart instead of a regular one. The method for doing that might differ depending on the device you are using.
On the LG G3, you can force a restart by holding the Volume Up and Power/Lock buttons simultaneously until the LG logo appears. Then, release the buttons and wait for the restart procedure to complete before checking on the issue. Proceed with the next step if you see the blue screen again.
Re-Insert the Battery in the Device
This solution does not apply to many of the latest Android devices that have non-removable batteries. However, it is luckily available on the LG G3, and you must give it a try. So, remove the back cover and take out the battery from the device. Then, wait for 10 minutes before putting the battery back into your phone.
Start the device and check whether the screen turns blue again. If the problem persists, the battery probably has no issue, and you need to try other solutions. As mentioned earlier, you can also re-insert the SIM card as you did with the battery.
Re-insert SIM Card
The SIM card can cause various errors on your Android device in case you do not know. Re-inserting it into your phone might offer you an effective solution in such situations. So, remove the SIM card from your LG G3 and wait for at least 5 minutes before inserting it again.
Make sure to insert your SIM the right way inside the device before checking on the problem. Does the problem persist after you try out this fix? If yes, then you might want to re-insert the SD card or memory card in the device as well.
Re-insert the SD Card
Do you have an SD card inside your LG G3? In that case, the problem you are facing might have something to do with that. So, you must try removing the SD card for a few minutes and re-inserting it. This simple method has fixed the blue screen on Android devices effectively in many cases.
Connect the SD Card to Another Device
Did re-inserting the SD card fail to provide a solution in your case? Then, you must try inserting it into another device and check whether it causes any problems. If the other device does not get affected, the problem lies in your LG G3. Otherwise, it surely has something to do with the SD card, which you must replace.
Update Your System Version
An outdated software is yet another possible cause of the blue screen error on your device. So, you might get an effective solution by updating your device’s system right away. However, you cannot update your device the normal way since the blue screen has made it inaccessible.
The LG Mobile Mobile Support Tool lets you update your LG smartphone through a PC. So, you must install this tool on your PC first to proceed with this solution. Make sure to download it only from the official website where it is available. You can get the latest software on your LG G3 with this tool anytime after installing it.
Connect the smartphone to your PC once you have installed the LG Mobile Support Tool on the latter. Then, open the tool on your computer and find the option to update your phone. Wait for the tool to complete the update, and then check whether the blue screen persists.
Perform a Factory Reset
The blue screen might persist even after you try the aforementioned solutions due to a device misconfiguration. So, you might have to make the necessary changes to the configuration for a solution.
Since the device is inaccessible for now, you must consider restoring its default settings. Now, that should remove all the misconfigurations in case there are any.
You must make sure to try out the previous fixes before proceeding with this one. In this case, you should start your phone in recovery mode to perform a factory reset. After all, you cannot access Settings as the device is stuck on the blue screen.
So, turn it off the usual way, and then press the volume down and Power button simultaneously.
Leave the buttons when you see the Recovery Mode menu appear on your screen. Then, click on the ‘wipe data/factory reset’ option to restore the default settings. You should be able to start the device in the normal way once you are done.
Check for Battery Issues
Your LG G3 might have developed various hardware issues over time, depending on its age. Battery issues are often found as the cause of the blue screen error on Android devices.
So, you might need to replace the battery as soon as possible to fix the problem. Before that, you must make sure whether the problem has anything to do with the battery.
Do you find any visible damage to your device’s battery? If yes, then you might want to get a replacement without further delay. Otherwise, you must connect it to another compatible device and check whether it causes any problems. If it does, then you simply need to buy a new battery for your LG G3.
Approach the Service Centre or Replace the Device
Are you unable to determine the cause of the blue screen error? In that case, you must reach out to a qualified and experienced technician to get your device inspected.
They should be able to diagnose and fix any problems that your phone might have. There is no other option but to get professional help if all other solutions listed here are ineffective.
You might even have to replace your LG G3 if it has been damaged beyond repair. So, reach out to the nearest service centre and find out whether you need to do that.
