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Champs Sports is a leading American sports retail store with an easy-to-understand return policy. Customers dissatisfied with the sportswear or other in-store products can return them and request a refund or exchange.
Champs Sports gladly accepts product returns. However, the products must be unopened and in good condition to qualify for the return. Customers must have the purchase receipt and order number to initiate the return.
Champs Sports will process the return and credit the refund amount immediately. Like other retail stores, Champs Sports also provides a limited time to return the products. If you exceed that, they won’t accept the item. So, ensure to return the Champs Sports item beforehand to avoid inconveniences.
The return policy states the merchandise type that can be returned. Customers must have the documents that prove that they have bought a Champs Sports product. Don’t try to duplicate the purchase slip when returning the item. The company might take strict action against you if you try to deceive them.
Let’s learn more about Champs Sports policy and the steps to return their products:
When Should You Return the Champs Sports Products?
Champs Sports accepts products that are returned within 45 days after the shipment. Let’s say you bought a Nike shoe from their online store, and you found stains after unboxing the package. Consider returning it as early as possible for an exchange or refund.
All products with size issues qualify for an exchange. Customers don’t need to pay additional charges for the exchange. You only need to submit a request from the Champs Sports website.
Alternatively, buyers can contact the customer service representatives for the Champs Sports product return. The returned products might take 3-7 business days to reach Champs Sports warehouses.
What Do You Need to Qualify for the Champs Sports Product Return?
You might not know that every Champs Sports product has a Fit Guarantee – it ensures an exact fit to make a quick replacement. Fit Guarantee also ensures all customers are 100% satisfied when ordering a product. It also allows customers to return misfit shoes or clothing.
Having the product receipt is essential to initiate the return. Besides, customers must return the Champs Sports item in unworn and unwashed condition. It should be packed in the original bag or box with original tags. Without these, you can’t return or exchange the product with a new one.
Can You Return a Champs Sports Product without a Receipt?
No-receipt returns are only valid for the products purchased from the store. Online purchases don’t qualify for this type of return. Don’t have a receipt, but do you have the original package and tags? Visit the nearby Champs Sports store with the product.
Request the retail store manager to take the product with no receipt. You can exchange the item or receive a full refund if he approves your request. Moreover, you must access the Champs Sports site if you don’t have a receipt for online purchases.
Look for the customer service form link and download it. This form contains the packing and shipping instructions for the eligible items. Fill up this online form and ship the misfit or low-quality Champs Sports product following the instructions.
Does Champs Sports Have a Different Return Policy for In-Store and Online Purchases?
Champs Sports follow the same return policy for in-store and online purchases. However, there are some major differences for these purchase options. Customers are requested to return the product after 45 days of purchase for store items.
Did you buy the footwear from Champs Sports’ website? You must return it within 45 days of the shipment date. Moreover, the refund mode varies depending on the product type for in-store purchases. However, Champs Sports will refund the money to the payment mode you use for the online purchase.
Let’s say you bought the Champs Sports product with your debit card. Then, they will credit the refund to your debit card account. The customer service executives might ask for your bank account number.
How Can You Return the Champs Sports Items?
You can return the Champs Sports product online or by visiting the nearest store, depending on your purchase mode. Here are the step-by-step instructions on how to return the items without a hassle:
1. Return the Item at a Champs Sports Store
Did you recently move to the United States or Canada? You might now know where the nearest Champs Sports store is. Open a navigation app, go to the search bar and write “Champs Sports store”. Choose the nearest Champs Sports store location and write down the address somewhere.
Go to the Champs Sports store with the required purchase proof like a receipt, invoice order and shipping label. The product must be in the original box when returning it. Look for the customer support desk and tell them you want to return the product.
Give them a valid reason for returning the Champs Sports product. They will process the return after reviewing the product’s condition. Besides, you must ask them if the same Champs Sports item is available in the store. If not, requesting a refund will be better than purchasing a new item.
2. Return the Item Online
If you haven’t like the product delivered to you, find the return form attached to the product’s invoice. Provide the required details and the reason for returning the item.
Remember to mention the Champs Sports products’ size, colour, model and type if you want an exchange. Open a browser, write “Champs Sports return” in the search bar and click the search icon.
Access the Champs Sports return site, and you will see two options – Purchased Online and Purchased at Retail Location. Select “Purchase Online”, and enter the email address linked with your Champs Sports account and the order number. Read the terms and conditions and click the Return button.
Download the Champs Sports item’s shipping label and print it immediately. Put the return form inside the product box and paste the shipping label. Ship it to the correct Champs Sports address.
What are the Guidelines for International Returns at Champs Sports?
International returns at Champs Sports work similarly to online returns. However, customers must provide the shipping charges for these products. The company won’t bear the shipping charges unless it receives a damaged product.
Details You Must Know about the Champs Sports Returns Policy
Champs Sports’ return policy contains vital information you shouldn’t miss out on. When you open the company’s return site, you will see the details like limitations and additional fees charged for damaging the item. Based on this policy, exchanges depend on product availability in the store.
It doesn’t offer free shipping options to APO and FPO addresses. Champs Sports cancels the returns paid via cash. Customers must provide the shipping charges for choosing the Express or Overnight shipping options.
The company restricts buyers from providing different shipping addresses when returning more than one item. Thus, you must choose a specific shipping address if your products qualify for the Champs Sports return. Look for signs of wear and tear on the product before returning the item to the store to avoid additional charges.
