The Dualshock 4 is the best PS4 controller which can be used wirelessly. It also allows the users to connect the console to a PC using a wired connection. Moreover, it also works with multiple devices other than PlayStation 4. But, sometimes, the controller may fail to connect to the PS4. Usually, it occurs while using outdated firmware.
A faulty battery can prevent you from using the PS4 controller. Check the battery condition in the first place. Replace the existing controller battery with a new one. Turn on the PS4 and check if you can pair it with the Dualshock 4 controller. If the error persists, this indicates something is wrong with the PS4 settings.
Reset the gaming console’s configuration to fix the problem. Additionally, you need to ensure that the Playstation 4 is working properly. There is a high possibility that the PS4’s USB port is damaged. Fix it immediately if you find any sign of damage. Or, try to connect a new PS4 to the controller and check if that works.
What Causes the Can’t Pair PS4 Controller to PS4 Error?
Sync issues are the most common reason behind this PS4 connectivity error. The controller disconnects the PS4 when you connect a new device. Thus, you need to sync these two devices again to avoid further issues. In some cases, out-of-date PS4 software can generate this problem.
Additionally, a faulty USB cable can also trigger this issue. Verify that the USB cable is compatible with the controller. And, it should be capable of transferring data and power to the console. Check if there is any wear and tear on the USB cable. Replace it with a new one to resolve the PS4 controller communication problem.
Easy Ways to Fix the Can’t Pair PS4 Controller to PS4 Issue
There are several ways to eliminate the connectivity issue from the controller. However, you need to find out the source of the problem beforehand. It could be a battery, USB cable or can be caused due to network interference. Whatever the reason is, you can solve it by following these solutions:
Ensure the Battery is Working
Did you replace the PS4’s battery? Then, there is a high chance that you haven’t installed the battery correctly. Open the cover and gently remove the console battery. Wait for a few minutes and reinsert in the right slot. Close the battery cover and try to connect it to the PS4 controller.
Still, can’t pair the PS4 controller to the PS4? Then, the device might have a damaged battery. Turn on the console and try to charge it. Press the PS button to check if the battery level is increasing. If yes, then there is no need to replace the battery. However, get a new battery if the PS4 is not charging or turning on.
Check the USB Cable
A loose USB cable can restrict you from connecting the controller to PS4. Disconnect and reconnect the cable and check if the error resolves. Additionally, you need to check if there is dirt or debris inside the USB port. Remove the contaminants with canned air or a small toothpick. But, don’t exert excessive force, it can damage the USB port.
How to Know if the PS4’s USB Cable is Working?
Most PS4 users replace the USB cable when they fail to connect the controller. But, you should never do that without testing the cable. Plugin the cable into the controller’s port. And, if the USB light blinks, it indicates the cable is working. However, it may be providing power but no data connection.
Try to connect the USB cable to another device. Is it allowing you to transfer data from phone to PC? If yes, then the USB cable isn’t causing an issue connecting the controller to PS4. But, buy a high-quality micro USB cable if the PC is showing a data transfer error.
Sync the PS4 Controller to PS4
The PS4 controller will no longer be synced with PS4 after a factory reset. Reconnect it with the controller to avoid further inconveniences. You will need a USB 2.0 and Micro-B cable to perform the sync process. Additionally, you need to turn off the PS4 and the Dualshock 4 controller.
Plugin one end of the USB cable to the controller’s port, and connect the other end to the console’s USB port. Press the PS4’s “PS” button to turn on the device. It will automatically detect the PS4 controller after the reboot.
Moreover, the console will assign the controller the first available player slot. Press the Dualshock 4’s “PS” button for a few seconds. A login screen will appear from where you can choose a player account. Choose the right one and start playing your favorite game.
How to Sync the PS4 Controller to PS4 without a USB Cable?
You can still pair the controller with PS4 even if the cable stops working. Turn on the PS4 console and locate its settings from the menu. Double-tap on “Devices” and select “Bluetooth Devices” from the pop-up menu.
Press the PlayStation 4’s “PS” button and hold down the “Share” key for 5 seconds. Choose the PS4 controller name from the avail Bluetooth device list. It will then be added to the console and synced with the PS4. Now, you can use the PS4 controller without hurdles.
Alternative Fixes for Can’t Pair PS4 Controller to PS4
Have you used the PS4 controller with a PC or phone? If it’s still connected to these devices, that may prevent you from pairing the PS4. Disconnect all the wireless devices to fix the issue. Additionally, Bluetooth devices can conflict with the PS4 controller. Never use a Bluetooth device when pairing the controller to PS4.
Place the Dualshock 4 controller close to the PlayStation 4. Update the PS4’s OS to eliminate the connectivity issue. Rebooting the PS4 console can sometimes fix this complicated problem. Finally, reset the PS4 controller if none of these solutions work.
