Bed Bath & Beyond is a one-stop destination for buying the best-quality home essentials, furniture, beauty and fitness products. Many people impulsively purchase luggage or scented cables from this retail store after checking their low prices.
What if you’re dissatisfied with their quality and want to return them? Yes! It’s possible to return and exchange these items at Bed Bath & Beyond. This American company follows an easy-to-understand return policy.
Most online and in-store purchases can be returned to the store. However, you must have the product’s original receipt to qualify for the return and exchange. Some Bed Bath & Beyond products have a shorter return period. So, you must check their website and read the policy thoroughly to return the items on time.
We have mentioned all the necessary details about the Bed Bath & Beyond return policy which you must know:
How Does Bed Bath & Beyond’s Return Policy Work?
Bed Bath & Beyond lets you return all home decor items within 90 days of purchase. Buyers will also get a full refund for the purchased product if it has any flaws. However, the store’s smart home gadgets and seasonal items have only 30 days of return time.
Children’s clothes or booster seats must be returned within 90 days. The items you wish to return must be in their original packaging. Custom-ordered and personalised items qualify for return, exchange, or refund at Bed Bath & Beyond.
Unfortunately, returning a mattress in this retail store might be complicated for new customers. Usually, Bed Bath & Beyond mattresses have a 90-day return period. However, you can’t return the unboxed mattresses – only exchange is allowed within 60 days of purchase.
Did the regular mattress you received look different from the displayed picture in the store? You have 120 days to initiate the exchange from their site or stores. The mattress shouldn’t have any tough stains or signs of wear and tear to qualify for the return.
Customers who want to return the undamaged mattress after using it should pay $99 for an instant exchange. Always try to find a mattress with the same price as the one you bought previously. It will help you to save additional exchange costs at Bed Bath & Beyond.
How Can You Return a Product at Bed Bath & Beyond?
Bed Bath & Beyond let the customers return the purchased items to their store. You can also request to return the products online. The company assigns a delivery person to pick up the item you want to return from your doorstep. Alternatively, a truck delivery return is also available for Bed Bath & Beyond customers.
Here are 3 easy ways to return a Bed Bath & Beyond item:
1. Online Product Return
Connect your mobile devices with a stable internet connection and open a web browser. Write “Bed Bath & Beyond” in the search bar and hit the Enter button. Enter your order number on the Bed Bath & Beyond page link.
Provide your email address and tap on the Next button. You will be given some questions to answer on the shipping page. Pack the item you want to return in its original box and ensure it’s placed securely to avoid damage.
Bed Bath & Beyond mainly chooses 2 package delivery services – FedEx and UPS. You will get the FedEx or UPS label on the parcel they deliver to your house. Stick this label to the Bed Bath & Beyond package before returning it.
Select your preferred date and location where FedEx or UPS will arrive to pick up the parcel. They will arrive within a day or two to take it after your online Bed Bath & Beyond product return request. However, it might take 3-5 business days to get the package if you enter the incorrect address.
2. In-Store Product Returns
Do you have a Bed Bath & Returns store nearby? You must visit the store within 90 days of the purchase to return the product. This retail company allows you to return the items purchased online in their stores.
However, Bed Bath & Beyond only doesn’t accept all returns. You can only request a return if they have made any mistake. For instance, customers can return an incorrect size or low-quality item. Take the purchase receipt with you when going to a Bed Bath & Beyond store for the product return.
The store executives will check the product’s condition before exchanging it for a new one. They might ask you for a refund if the item you want to exchange is unavailable in the store.
3. Product Returns with Truck Delivery
Carrying large-sized and heavy products like mattresses or electronics can take time for a customer. Thus, Bed Bath & Beyond introduced the truck delivery option to enhance customer experience and satisfaction.
These products must be in good condition to qualify for the Bed Bath & Beyond return. Consider returning the large-sized items within 30 days of the online or in-store purchase date.
So, how does this Bed Bath & Beyond return process work? Customers must log in to their email accounts and mail the company about product-related problems. A carrier agent will come to your doorstep and pick up the product on the next day. “[email protected]” is the mail address where you can request a return.
Can You Return a Bed Bath & Beyond Item without a Receipt?
It’s essential to have a receipt to return the item at Bed Bath & Beyond. The product must be unused to qualify for a return in this retail store. Did you lose your receipt when purchasing the Bed Bath & Beyond item? You can still request a return from their online site or visit the physical stores.
However, Bed Bath & Beyond only refund the price of the product you return with a receipt. They offer store credit instead of cash in such instances. So, looking for the product receipt to get a full refund after the return will be better.
How can you get the purchase slip? Look for the order number from the original packaging of the Bed Bath & Beyond item. Contact their customer service representatives and tell them your order number. They will generate a new receipt for the item you purchased from Bed Bath & Beyond.
Bed Bath & Beyond doesn’t accept the return of electronics, appliances or other high-priced items without a receipt. So, keep the purchase slip safe to avoid losing or misplacing it.
How Does Bed Bath & Beyond Try to Find Your Lost Receipt?
You must return the purchased Bed Bath & Beyond item within 90 days, with or without a receipt. Many customers try to fraudulently return the item after using them. Thus, Bed Bath & Beyond has restricted returning the products without a purchase slip.
They check the customers’ purchase history before accepting their return requests. Bed Bath & Beyond, customer service executives will ask for your credit or debit card number if you want to return the item without a receipt.
Did you purchase the Bed Bath & Beyond item with a gift card? Provide the customer service executives with the correct gift card number when they ask for it. They won’t accept or exchange the product for a new one if they don’t find evidence.
List of Items You Can Return at Bed Bath & Beyond:
Certain items can’t be returned at the Bed Bath & Beyond store. You won’t also request a refund for these products and services. For instance, you can’t return gift cards online or at a Bed Bath & Beyond store.
As-is items can’t also be returned to their store. Here are the other items and services you can’t return or receive a refund for:
- Monogrammed items
- Beyond deal products
- Gift wraps
- Special offer items
How Does Bed Bath & Beyond Exchange Policy Work?
Bed Bath & Beyond follows a simple exchange policy. Buyers must contact customer service executives if they are dissatisfied with the product. Their customer agents will arrange for an item replacement.
Remember that you must return the online Bed Bath & Beyond orders within 14 days of the delivery. The retail company will refuse to exchange if you return a damaged product. So, be extremely careful when packing the product for the Bed Bath & Beyond return.
