Most Amazon users don’t know the existence of their lockers. You can pick up your packages from any secure Amazon Locker near your location. The company introduced the “Lockers” in 2011 in Seattle, New York City and London. Amazon Lockers are in stores in over 900 cities across the United States.
These lockers are physical lockers and available in different sizes. However, the larger the package size, the larger your Amazon Locker will be. Hence, size limitations are associated with these types of lockers.
Amazon gained more popularity after unveiling the Amazon Locker system. You must have heard about the Coachella Music Festival, right? Amazon Lockers were even there in 2019. These lockers are ideal for those who live in cities and don’t want delivery persons to leave their packages at their doorstep.
Let’s learn more about the Amazon Lockers and when you should use them:
Amazon Locker – What is It & How Does it Work?
Amazon Lockers are simply self-service kiosks, mostly found in pharmacies and grocery stores. There is no need to pay additional fees to keep or pick up your packages on these lockers.
The lockers help Amazon users prevent package theft when no one is in their house or building. Don’t leave your parcels in a trafficked lobby. Use the Amazon Locker system to keep them safe. However, you must know how these lockers work before using them.
Consumers must first add the correct Amazon Locker address before buying anything from the site or app. Access your Amazon account page, head to “Ordering and shopping preferences”, and change the shipping address,
When the order is delivered, the company will send you a 6-digit security PIN for your Amazon Locker. Go to the Amazon Locker address and enter the security code. Your locker’s door will open if you enter the correct code. You can take out the parcel from the locker afterwards.
How Long Can You Keep Your Packages Inside the Amazon Lockers?
You only have three days to get the parcel from your Amazon locker. The company will return the item if you don’t grab your packages on time. Amazon will then refund the product price you have purchased from their site or app.
Do you have an Amazon Prime membership? You will only 2 days to receive your purchased item from the Amazon Locker. However, you don’t need to access the Amazon Locker system as a Prime member.
Which Items You Can’t Keep Inside the Amazon Lockers?
Certain limitations are associated with Amazon Lockers. These lockers can only keep items that are 16x12x14 inches and weigh less than 10 pounds. Hence, you can’t keep heavy or fragile items inside an Amazon locker. So, we suggest avoiding using this Amazon facility for orders like furniture or electronic appliances.
Here is the list of criteria you must check before using Amazon Lockers:
- The total product worth must be $5,000 for locker delivery.
- Hazardous materials can’t be stored inside the Amazon Lockers.
- An individual can keep all the items sold by Amazon.com.
- Orders shipping from other countries are not eligible for locker delivery.
- Buyers can’t store the “Subscribe & Save” and Release-date delivery items inside lockers.
Can Someone Else Pickup My Order from an Amazon Locker?
Picking up your Amazon package might be hectic after the 9-5 job schedule. Hence, most people ask whether their friends or family members can receive the item on their behalf.
Amazon allows your friends, colleagues or anyone else to pick up your orders. However, you must forward the Amazon Locker delivery confirmation mail to the person who will receive the item. Ensure the confirmation mail you sent has the security code to unlock the locker.
Can You Pick Up Any Package from Your Amazon Locker without the 6-Digit Code?
You can’t pick up your Amazon parcels from the locker without the 6-digit security code. But what if you don’t get the email containing the code to unlock the Amazon Locker? You must contact the Amazon service representatives and tell them to resent the locker delivery confirmation mail.
We suggest writing down the 6-digit code on your phone or PC’s notepad. It will help you to avoid any hassle when receiving your items from Amazon Lockers. Additionally, you will receive a barcode scan to unlock these lockers. So, you must carry your phone when picking up the packages to provide the barcode scan or security codes.
Can You Keep Your Amazon Packages Even When It Is Full?
Amazon only displays the Locker option when there is enough space to store your packages. The website or app lets you select the Amazon Locker that is currently available. Consider choosing another Amazon Locker location if your nearby locker is full.
What if You Don’t Find the Item You Deliver to an Amazon Locker?
You might need help with keeping your packages inside the Amazon Locker. Sometimes, the delivery person can misplace your order with someone. Thus, you might see incorrect products on the locker in such circumstances.
What should you do as an Amazon customer in such a situation? Dial the Amazon customer support number to get instant assistance in this matter. The customer service representatives will help you to find your missing Amazon packages.
The company’s customer care service is available 24*7 and offers prompt responses to your queries. However, you must check the order number and tell them when asked to find your packages from Amazon Lockers.
What are the Accessibility Features of an Amazon Locker System?
All Amazon Locker systems, regardless of size and type, have accessibility features. What are these locker features? These lockers had a talking locker interface, which was designed for low-vision individuals.
The company upgraded this talking locker feature and added a larger, higher-contrast on-screen text for low-vision customers. Additionally, hearing-impaired individuals can access the Amazon Locker systems. Amazon has introduced a lower lock-slot preference to support access to these people.
How to Deliver Your Packages in an Amazon Locker?
Delivering your packages is quite simple in Amazon Lockers. Open your Amazon Account from any mobile device like a computer or phone and head to the “Accounts & Lists” option. Locate the Account button, tap it, and scroll down to the address section.
Click on “Add Address” and locate a drop location, which should be close to your home or office. Select the preferred Amazon Locker location and tap “Save” if prompted. Amazon will save the locker address and send the packages directly instead of your home or home office address.
How to Find the Nearby Amazon Locker Pickup Location?
Amazon users can find the nearest locker location when selecting the shipping address after clicking the “Checkout” option. Additionally, you can check the Amazon Locker address in the “Your Account” section.
However, if you can’t find the nearest locker, you must open a browser and write “amazon.com/findalocker” in the address bar. Press the Enter button and enter your email or phone number connected to your Amazon account.
Enter your address, ZIP code or landmark when the new page opens. The search result will show the nearest Amazon Locker location. Select “Ship to address” after finding the Amazon Locker pick-up location. You can also add the locker address by scanning the QR code from any Amazon Locker.